How it works

Ordering pellets, step by step

1. 1

   Choose your pellets

   Pick the pellets you need from our stock — the minimum order is 3 items — or ask us for a quote.

2. 2

   Place your order

   Click Order now and fill in your billing and delivery details. Pellet orders start at 3 items.

3. 3

   Pay by bank wire

   You receive an official invoice within 24 hours. Payment is by bank wire transfer only.

4. 4

   Free delivery

   We deliver free to 19 European countries. Check the delivery on arrival and tell us about visible damage within 48 hours.

You can return an order within 14 days. Full details are in our terms.